Using Survey Results to Inform Decision Making and Planning for User-Centered Change
Wednesday, June 11
University of Hartford, Harry Jack Gray Conference Center
9:30 a.m. - 3:00 p.m.

Why assess? What is assessment? What do we mean by "actionable data"? This workshop will explore the impact that current issues and assessment have on libraries, strategies for gathering quantitative and qualitative data, and mechanisms for using this information for decision making and strategic planning. This session will focus on the creation of "actionable data" and will demonstrate techniques that result in easily-produced, significant information every time.

Agenda:

• 9:30 to 10:00 - Coffee and
• 10:00 to 12:00 - Martha Kyrillidou, Director of the Association of Research Libraries' Statistics and Service Quality Program, responsible for identifying tools for measuring the organizational performance and effectiveness of academic and research libraries.
• 12:00 to 1:00 - Buffet lunch in the 1877 Club
• 1:00-3:00 - Francine DeFranco, Director of Collections Services and Liaison Librarian to the Neag School of Education at the University of Connecticut Library.