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Job Opening at CLC: Office Administrator

Wednesday, January 18, 2017  

Office Administrator - Connecticut Library Consortium. The Connecticut Library Consortium (CLC) is seeking a full time Office Administrator to join the CLC team. Are you a can-do, dynamic and creative team player with a love for learning? Are you looking for an opportunity where you are part of the bigger picture and your skills in organizing and customer service are highly valued? If you answered yes, then this is a great opportunity for you! You will report directly to the Executive Director, and will be responsible for a wide range of office management and financial duties for the Consortium.


Our Mission: The Connecticut Library Consortium is a statewide membership collaborative serving all types of Connecticut libraries by helping them strengthen their ability to serve their users. We achieve our mission by initiating and facilitating cost-effective services, creating and supporting educational and professional development, and fostering innovation.


Organizational Overview: As individual organizations, Connecticut libraries provide vital community, educational, and civic services. CLC leverages the “power of we,” enabling individual libraries to do more for their communities, improve efficiencies and reduce costs. CLC provides community, ideas, savings, resource sharing, vision and support to our members, and is uniquely qualified to create statewide shifts in library services, library practices, and perceptions of the value of libraries and librarians. Through its ability to work with libraries of all types in Connecticut, CLC is able to impact library services and communities for the entire state.

Position Summary/Overview: As the Office Administrator, you will manage the general operations of CLC including office and facilities, payroll, benefits, and financial management. You will provide our members with excellent customer service, and will be responsible for assisting our members and clients while other staff are out of the office. Your event planning skills and creativity will be vital as you help with the organization and logistics of CLC’s meetings and functions. You will be the “go-to” subject matter expert for finances, taxes, retirement programs, benefits and personnel issues. You will assist with special projects and programs, and will provide administrative support for the Executive Director (ED), including tracking, monitoring and reporting organizational projects and information. This will require you to have a keen sense of curiosity, research and project management skills, and strong problem solving abilities. Flexibility is extremely important since this job will require prioritizing and reprioritizing tasks to respond to changing needs.


Competencies: To perform the job successfully, you should demonstrate the following competencies:

  • Customer Service – Anticipates, meets or exceeds customer needs, wants and expectations.
  • Goal Orientation – Energetically focuses efforts on meeting a goal, mission or objective.
  • Self-Management (Time and Priorities) – Demonstrates self-control and an ability to manage time and priorities.
  • Decision Making – Utilizes effective processes to make decisions.
  • Analytical Problem Solving – Anticipates, analyzes, diagnoses, and resolves problems.
  • Creativity/Innovation – Adapts traditional or devises new approaches, concepts, methods, models, designs, processes, technologies and/or systems.
  • Planning/Organizing – Utilizes logical, systematic and orderly procedures to meet objectives.
  • Flexibility – Agile in adapting to change.
  • Continuous Learning – Takes initiative in learning and implementing new concepts, technologies and/or methods.
  • Written Communication – Writes clearly, succinctly and understandably.
  • Diplomacy – Effectively handles difficult or sensitive issues by utilizing tact, diplomacy and an understanding of organizational culture, climate and/or politics.
  • Teamwork – Works effectively and productively with others.

Knowledge, Skills & Requirements:

  • Intermediate to advanced understanding of computer systems such as email, internet, and Microsoft software packages such as Word and Excel.
  • Intermediate to advanced understanding of invoicing and customer management systems.
  • Basic to intermediate knowledge of business/nonprofit accounting concepts, budgeting, audit reporting, non-profit financial management (grant reporting), accounting software like QuickBooks, state & federal legal filing and documentation requirements, and general records maintenance & business records retention guidelines.
  • Basic knowledge of human resource/personnel regulations.
  • Ability and willingness to learn new software programs.
  • Excellent written and oral communication.
  • Excellent attention to detail and organization.
  • Excellent customer service skills for phone and email communication.
  • Strong sensitivity to time efficiencies without compromising quality and accuracy.
  • Ability to multi-task and work with many interruptions.
  • Able to work without supervision.
  • Excellent team and “can-do” attitude.
  • Problem solving ability.

Salary range:  $42,000 - $52,000 depending on experience. 35 hour work week. Benefits include health insurance, dental insurance, life insurance, paid vacation, and retirement savings plan.


Send resume with cover letter to: by February 10, 2017.


CLC is an affirmative action, equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V


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